This Privacy Policy describes how Guided Career Growth, a career counseling and training service, collects, uses, shares, and protects your personal and sensitive personal data or information (SPDI) in accordance with applicable Indian laws, including the Information Technology Act, 2000, and associated rules.

1. Introduction

At Guided Career Growth, your privacy is of utmost importance to us. This policy explains how we collect, use, share, and protect your personal information when you access our website or avail of our counseling, testing, or training services. By using our services, you agree to the practices outlined in this policy.

2. Definitions

  • Personal Information means any information that relates to a natural person, which, either directly or indirectly, in combination with other information, is capable of identifying such person.
  • Sensitive Personal Data or Information (SPDI) includes:
    • Passwords
    • Financial information (bank account, credit/debit card, or other payment details)
    • Physical, physiological, and mental health condition
    • Sexual orientation
    • Medical records and history
    • Biometric information
    • Any detail relating to the above as provided to a body corporate for providing services

3. Information We Collect

We may collect the following categories of personal and SPDI data:

a. Information You Provide Directly

  • Full Name, Email ID, Phone Number
  • Educational background, academic scores, and certificates
  • Career interests, resumes, cover letters
  • Psychometric test results and assessment data
  • Communication exchanged through forms or emails

b. Automatically Collected Information

  • IP address, browser type, operating system
  • Website usage, pages visited, session duration (via cookies and analytics tools)

4. Purpose of Collection and Use

We collect and use your information to:

  • Deliver personalized career counseling, assessments, and training services
  • Create user profiles and recommend career paths
  • Provide access to relevant job or internship opportunities
  • Communicate with you regarding appointments, results, and updates
  • Maintain service quality and improve offerings
  • Comply with legal and regulatory obligations

We will not use your information for purposes other than those stated without obtaining your explicit consent.

5. Consent

By providing your information and using our services, you consent to:

  • The collection and processing of your personal and SPDI data
  • Sharing with authorized third-party service providers or partners
  • Communication via phone, email, or SMS for service delivery purposes

You may withdraw your consent anytime by contacting us, subject to legal and contractual limitations.

6. Data Disclosure and Sharing

We do not sell your data. We may share your information under the following conditions:

  • With trusted third-party partners for assessment, training, or job-related services
  • With government or regulatory authorities, if required by law or legal process
  • With internal team members strictly on a need-to-know basis and under confidentiality

All third parties receiving data are bound by confidentiality and security agreements.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Afterward, your data is securely deleted or anonymized.

8. Security Measures

We follow industry-standard security protocols and Reasonable Security Practices under Indian IT rules to protect your personal data. This includes:

  • Encrypted storage and transmission
  • Role-based access controls
  • Regular audits and backups
  • Secure servers and firewalls

9. User Rights

As a data principal, you have the right to:

  • Access the information we hold about you
  • Request corrections or updates to your personal information
  • Withdraw consent and request data deletion
  • Raise concerns about misuse or inaccuracies

Please contact us in writing for any such request, and we will respond within a reasonable timeframe.

10. Cookies and Tracking

We use cookies and analytics tools (like Google Analytics) to understand website usage and improve the user experience. You can disable cookies through your browser settings.

11. Children’s Privacy

We do not knowingly collect personal data from children under 18 without parental/guardian consent. If such information is discovered, it will be deleted immediately upon request.

12. Third-Party Links

Our website may contain links to third-party websites or tools. We are not responsible for their privacy policies or practices. Please review their policies separately.

13. Grievance Officer

As per Rule 5(9) of the IT Rules, we have appointed a Grievance Officer to address any concerns related to your privacy or this policy:

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with the updated date. Your continued use of the site and services constitutes acceptance of any revised policy.